FAQS

Frequently Asked Questions

Frequently Asked Questions

What is FESTAG?

FESTAG is a smart medical alert system designed for festivals and events. It allows you to securely share vital health information with medics instantly—simply by tapping your wristband.

 
How does FESTAG work?

Each FESTAG wristband contains a smart tag. When tapped with a phone, it gives authorised responders access to your key medical details—such as allergies, conditions, and emergency contacts.

 
Do I need an app to use FESTAG?

No. FESTAG works with a simple phone tap—no app required. This means faster access in emergencies and no barriers for medics or staff.

 
Is my data secure?

Yes. Your data is encrypted and you control exactly what is shared. Only essential, pre-approved information is visible during an emergency.

 
Who can access my information?

Your information is designed to be accessed by trained medics or event staff when needed. Access is quick, but limited to the details you choose to share.

 
What happens if I lose my wristband?

You can deactivate your FESTAG profile at any time. Your data remains secure and cannot be altered without your control.

 
Can I update my information?

Yes. You can update your details at any time, ensuring your information is always accurate and up to date.

 
Is FESTAG only for people with medical conditions?

No. FESTAG is for everyone. Even basic information—like an emergency contact—can make a big difference in urgent situations.

 
Is FESTAG accepted at festivals?

FESTAG is designed to integrate seamlessly with events and medical teams. Adoption will grow as more festivals prioritise safety and smart technology.

 
How quickly can medics access my information?

In seconds. A simple tap is all it takes—no searching, no delays.

 
Can FESTAG help in non-medical situations?

Yes. FESTAG can also help identify you and contact someone you trust if you are lost, disoriented, or unable to communicate.

 
How do I get a FESTAG wristband?

You can order your FESTAG wristband online and set up your profile in minutes.

 
Why should I use FESTAG?

Because in an emergency, seconds matter. FESTAG makes sure the right information is available instantly—helping medics make faster, safer decisions when it counts most.